Privacy Statement
We process privacy-sensitive data, or personal data in our online shop. Schelde Sports considers careful handling of personal data to be of great importance. Personal data is therefore processed and protected with the utmost care.
When processing, we comply with the requirements set by the privacy laws (GDPR). That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we limit the personal data we collect to what is necessary for legitimate purposes;
- we will first ask you for your explicit permission to process your personal data in cases where your permission is legally required;
- we take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf;
- we respect your right to be given the opportunity to view, correct or delete your personal data at your request.
Janssen-Fritsen BV is the data controller. This privacy statement explains what personal data we collect and for what purposes. Please read it carefully.
This privacy statement was last modified on 16-05-2022 00:00:00.
Use of personal information
When using our service we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly in the context of the service you request or for which it is clear that they are provided to us to process.
We use the following personal data for the purposes specified in this privacy statement:
- Name and address
- Phone number
- Billing address
- Email address
- Payment details
- Gender
- Date of birth
Sign up
To make use of certain parts of our online shop, you must sign up first. After registration, we store the username selected by you along with the personal data provided by you. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement.
We will not give the data linked to your username to third parties, unless necessary in relation to the execution of the agreement you conclude with us, or if this is legally required. In the event of suspected fraud, or abuse of our website, the personal data might be submitted to the competent authorities.
Access portal
With our portal, you can gain access to a management environment where you can set up, specify and change things yourself.
Order processing
When you place an order with us or conclude a contract with us, we use your personal data to process it. If necessary for proper processing, we can also provide your personal data to third parties. You can read more about this in this privacy statement.
Claims
We can, in addition to the information on our website, also inform you about our new products and services:
- by email
- through social media
Contact form and newsletter
You can contact us with your questions by completing the contact form on our online shop. You will be asked to fill in various details in order for us to be able to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your email is required for the complete answering and processing thereof.
We offer a newsletter which we use to inform interested parties about our products and/or services. Every newsletter contains a link for unsubscribing. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included in the newsletter for this purpose. Your email address will only be added to the list of subscribers with your express consent.
Location data
If necessary for the service, we can collect location data (GPS) from you. For this, your permission is requested at the time.
This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. Please read the relevant privacy statements from the relevant provider.
Publication
We do not publish your customer data.
Advertisements
Our online shop displays advertisements.
Provision to third parties
We can also provide your personal data to our partners. These partners are involved with the execution of the agreement.
Our website includes social media buttons. The administrators of these services use these to collect your personal information.
** Cookies**
Cookies are used on our online shop. Cookies are also placed by third parties engaged by us.
When you visit our service for the first time, a notice is shown in which we explain why we use cookies. Continued use of our service will be deemed permission for this use of cookies.
You are free to disable cookies through your browser. Keep in mind that our website may no longer work optimally.
We have made agreements with third parties who place cookies about the use of the cookies and applications. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: they can change regularly).
Google Analytics
We use Google Analytics to track how visitors use our services. We have signed a data processing agreement with Google with regard to how our data is used. Furthermore, we do not allow Google to use Analytics information obtained for other Google services. Finally, we do not anonymise the IP addresses.
Online marketing
Google Ads Remarketing
We use Google Ads to promote this website in Google search results and on third-party websites. Insofar as you have given us permission to do so in accordance with Art. 6 (1) EU GDPR, the so-called remarketing cookie is placed by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you have visited. After the end of the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.
Social Media Plugins
Using social plugins from Instagram using the "2-Click Solution"
Our website uses so-called social plugins ("plugins") from social networks. In order to better protect your data when you visit our website, the plug-ins are integrated into the page using the so-called "2-click solution". This integration ensures that when you visit page of our website that contains such plugins, no connection is made to the servers of the relevant social network. Only when you activate the plug-ins, your browser will establish a direct connection to the servers of the relevant social network.
Youtube Video Plugins
Third-party content is integrated into our website. This content is provided by Google ("Provider").YouTube videos embedded on our website have the Extended Data Protection setting enabled. This means that no information from website visitors is collected and stored by Youtube, unless they play the video.
Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information about our products and ongoing special promotions.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. This data is used to create so-called usage profiles using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are likely to correspond to your interests.
Security
We take security measures to limit abuse and unauthorised access to your personal data.
Retention Periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data will then be erased unless there is a statutory obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).
Third party websites
This privacy statement does not apply to third party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a trustworthy or safe manner. We advise you to read the privacy statements of these websites before using them.
Revisions to this privacy statement
We reserve the right to make changes to this statement from time to time. It is recommended to consult this privacy statement on a regular basis, so that you are aware of any such revisions.
Insight into and changing your information
For questions regarding our privacy policy or questions regarding insight into or changes of (or deletion of) your personal information, you can always contact us via the details below.
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or provide a statement with reasons that you want us to limit the processing of personal data.
To prevent abuse, we may ask you to identify yourself appropriately. When it comes to access to personal data linked to a cookie, you must send a copy of the relevant cookie. You can find this in your browser settings. If the details are incorrect, you may request that we change the data or have it removed.
Dutch Data Protection Authority
Of course we will be happy to help you should you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against the processing of personal data. You may contact the Dutch Data Protection Authority for this.
Contact details
Schelde Sports
Berkveld 1
5709 AE Helmond
